Soft Skills

This lecture delves into the barriers to communication occurring in interpersonal transaction—barriers which are more than a result of the ...

This lecture focuses on the types of non-verbal communication, ranging from kinesics to paralinguistics, and establishes the need to under...

Recognizing the indispensability of e-mails as a mode of communication, by discussing suitable examples, this lecture focuses on the need ...

This lecture clearly differentiates between a good and a bad habit, but does so without moral/religious implications, and instead sees habi...

This lecture especially focuses on the role of body language in a professional situation like interview, and provides some valuable insight...

Taking the conflict-resolution paradigms laid out in the previous lecture, this lecture suggests the ways in which the given conflict situa...

This lecture focuses on the basics of telephone communication, while recognizing the telephone as the most common, pervasive, and quickest ...

This lecture elaborates upon advanced communication skills, with special reference to formal telephonic conversation in a professional envi...

Business Body Language Body Language is a language without spoken words, it is called non verbal communication. Communication ...

This lecture concludes the module on Habits by suggesting that bad habits can be broken step by step, and substituted with good and desirab...