Tuesday 2 October 2018

Irawen

Soft Skills - assertiveness

 Assertiveness


Assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggressive, or passively accepting wrong.

What is Assertiveness?


→ Assertiveness is the quality of being self-assured and confident without being aggressive. In the field of psychology and psychotherapy, it is a learn-able skill and mode of communication.

Reasons People are not Assertiveness
  • Low Self Esteem
  • Big Responsibilities
  • Stress
  • Past Experience
  • Personality Traits
6 Assertive Training
  • Value Yourself and Your Rights
  • Voice Your Needs & Wants Confidently
  • Don't Control Other People's Behaviour
  • Express Yourself in a Positive Way
  • Be Open to Criticism
  • Learn to say "No"
The Scale
      
  • Passive 
  • Assertive
  • Aggressive
 Benefits of Assertiveness
  •  High self-confidence
  • Recognizing feelings
  • Earning respect
  • Improved communication
  • Creating win-win situations
  • Better decision making skills
  • Honest relationships
  • Job satisfaction

The Assertiveness Triangle


Why people with Assertiveness succeed?
  • Communication with everyone
  • Good judgement
  • Honest Feedback
  • Excellent Relationships
  • Walk your Talk
Conclusion
   using the components of the concept of assertiveness, many conflicts in a nursing situation can be effectively prevented.

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