Through interesting case-studies and examples, this lecture points out at some common and often overlooked mistakes that one commits while writing and sending an e-mail, causing unnecessary wastage of time of both the sender and the receiver, and more than often, leading to gross miscommunication.
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This lecture delves into the barriers to communication occurring in interpersonal transaction—barriers which are more than a result of the ...
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This lecture introduces the concept of non-verbal communication, laying down its importance and inevitability in a conversation, and states...
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This lecture introduces the concept of Zeigarnik Effect as the very basis of habit formation, and suggests that this psychological effect c...
