This lecture elaborates upon advanced communication skills, with special reference to formal telephonic conversation in a professional environment, establishing the need for decorum and courtesy while interacting on telephone.
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This lecture delves into the barriers to communication occurring in interpersonal transaction—barriers which are more than a result of the ...
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This lecture offers a pre-thinking activity related to non-verbal communication, and urges the viewer to self-evaluate one’s preconceived n...
