This lecture focuses on essential skills that are integral to any telephonic conversation, and lays down certain principles, which if adhered to, enhance the quality and success of any communication on telephone, whether formal or informal.
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This lecture gives a detailed flowchart of the communication channel, and focuses on the formal communication occurring in an organizationa...
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This lecture focuses on the significance of effective communication. Conceding that an effective communicator is a natural leader, it proc...
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This lecture focuses on active listening, and concedes that active listening is a cultivated art that needs to be developed by every person...
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This lecture acknowledges that stress cannot be done away with, and that instead, one can effectively manage it, and transform “distress” t...
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This lecture delves into the barriers to communication occurring in interpersonal transaction—barriers which are more than a result of the ...
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This lecture offers a pre-thinking activity related to non-verbal communication, and urges the viewer to self-evaluate one’s preconceived n...
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This lecture focuses on essential skills that are integral to any telephonic conversation, and lays down certain principles, which if adher...
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BUY: The Ace of Soft Skills: Attitude, Communication and Etiquette for Success Our world is witnessing a major change in com... -
This lecture focuses on the types of non-verbal communication, ranging from kinesics to paralinguistics, and establishes the need to under...
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Anger Management :- Anger management is a psycho-therapeutic program for anger prevention and control. What is Anger? A...
