Soft Skills

Sunday, 9 June 2019

LECTURE 42: BODY LANGUAGE: FOR GROUP DISCUSSIONS

By Irawen June 09, 2019 No comments:

The lecture emphasizes on the importance of Group Discussion as an effective and time-efficient tool of identifying and selecting a natural leader, and proposes that a right attitude, involving co-ordination, co-operation and courtesy leads one to succeed in a Group Discussion, and that in order to inculcate a winning attitude, one must pay due attention to non-verbal along with the verbal cues, involving body language and appearance. Thus, the lecture identifies various aspects of body language that are considered appropriate for emerging successfully in a group discussion.

LECTURE 41: BODY LANGUAGE: FOR INTERVIEWS

By Irawen June 09, 2019 No comments:

This lecture especially focuses on the role of body language in a professional situation like interview, and provides some valuable insights on how to give away right non-verbal cues by remaining calm, cheerful, and honest. It teaches a prospective candidate to tap the resource of body language to exude confidence and strength, and thereby emerge successful in an interview.

LECTURE 40: NON-VERBAL COMMUNICATION: INTERPRETING NON-VERBAL CUES

By Irawen June 09, 2019 No comments:

Having introduced body language, and established its importance in the previous lectures, this lecture focuses on the ways in which non-verbal communication can be effectively interpreted in order to arrive at its objective inference, all the while insisting that the first step in inferring non-verbal cues is to be aware of them.

LECTURE 39: NON-VERBAL COMMUNICATION: BASICS AND UNIVERSALS

By Irawen June 09, 2019 No comments:

This lecture provides detailed insight on body language, stating that while there are certain universally acknowledged postures and gestures (like being defensive, being insecure, etc.), these can be culturally determined as well; all the while maintaining that body language is an innate human feature, and that one cannot avoid the implications of body language.

LECTURE 38: NON-VERBAL COMMUNICATION: ISSUES AND TYPES

By Irawen June 09, 2019 No comments:

This lecture focuses on the types of non-verbal communication, ranging from kinesics to paralinguistics, and establishes the need to understand and master the non-verbal cues such that one can communicate effectively, both by sending the desired message, and by interpreting it in a correct manner.

LECTURE 37: NONVERBAL COMMUNICATION: INTRODUCTION AND IMPORTANCE

By Irawen June 09, 2019 No comments:

This lecture introduces the concept of non-verbal communication, laying down its importance and inevitability in a conversation, and states that 93% of all communication comprises of non-verbal elements like body language and facial expressions, and that to be an effective communicator, one must learn to master the non-verbal cues.

LECTURE 36: NON-VERBAL COMMUNICATION: PRE-THINKING ASSESSMENT-2

By Irawen June 01, 2019 No comments:

This lecture offers a pre-thinking activity related to non-verbal communication, and urges the viewer to self-evaluate one’s preconceived notions about non-verbal communication, and challenges certain biased outlooks on gestures and body language, all the while establishing the significance of the non-verbal mode of communication.

LECTURE 35: NON-VERBAL COMMUNICATION: PRE-THINKING ASSESSMENT-1

By Irawen June 01, 2019 No comments:

This lecture seeks to bust some myths about non-verbal communication through a questionnaire, encouraging the viewer to evaluate his/her own self and reach an understanding of what non-verbal communication entails, and how effective and potent it can be.

LECTURE 34: BARRIERS TO COMMUNICATION: MISCOMMUNICATION

By Irawen June 01, 2019 No comments:

This lecture gives a detailed flowchart of the communication channel, and focuses on the formal communication occurring in an organizational setup, highlighting the barriers to corporate communication, and suggesting techniques to overcome the same, both at the level of an individual, and at the level of an authority position in an organization.

LECTURE 33: BARRIERS TO COMMUNICATION: INTERPERSONAL TRANSACTIONS

By Irawen June 01, 2019 No comments:

This lecture delves into the barriers to communication occurring in interpersonal transaction—barriers which are more than a result of the inherently ambiguous nature of language, as well as, a result of strong and misplaced emotional reactions like hurt, anger, excitement, and fear, among others—and suggests ways to effectively overcome such barriers.

LECTURE 32: BARRIERS TO COMMUNICATION: ARISING OUT OF SENDER/RECEIVER’S PERSONALITY

By Irawen June 01, 2019 No comments:

This lecture elucidates the barriers to communication arising out of sender/receiver’s personality, which are rooted in a prejudiced mind set, tendency to stereotyping, etc. Further, it offers some practical suggestions to overcome the personality-based barriers to effective communication.

LECTURE 31: COMMUNICATION SKILLS: EFFECTIVE COMMUNICATION

By Irawen June 01, 2019 No comments:

This lecture focuses on the significance of effective communication. Conceding that an effective communicator is a natural leader, it proceeds to introduce the models of communication process, all the while enumerating the principles of effective communication, and suggesting ways to enhance one’s verbal and non-verbal communication skills, in order to emerge as a successful communicator—one who is able to not only effectively and clearly express one’s idea, but also elicit desired response.

LECTURE 30: TECHNOLOGY AND COMMUNICATION: E-MAIL ETIQUETTE

By Irawen May 30, 2019 No comments:

This lecture systematically lays down the proper conventions of e-mail etiquette, insisting that the first principle of e-mail etiquette is understanding that a human communicates with another human through use of technology that is a mere interface, and that the recipient of all communication carried out through e-mail remains a fellow human, and thus it is pertinent to be polite, clear, concise, and courteous even on e-mail.

LECTURE 29: TECHNOLOGY AND COMMUNICATION: NETIQUETTE

By Irawen May 30, 2019 No comments:

This lecture introduces a novel concept of “netiquette,” a portmanteau term that evokes the need of observing a certain decorum while communication through internet by foregrounding certain Dos and Don’ts, especially those of a formal communication carried out through the medium of internet.

LECTURE 28: TECHNOLOGY AND COMMUNICATION: HOW NOT TO SEND E-MAILS!

By Irawen May 30, 2019 No comments:

Through interesting case-studies and examples, this lecture points out at some common and often overlooked mistakes that one commits while writing and sending an e-mail, causing unnecessary wastage of time of both the sender and the receiver, and more than often, leading to gross miscommunication.

LECTURE 27: TOPIC: TECHNOLOGY AND COMMUNICATION: E-MAIL PRINCIPLES

By Irawen May 30, 2019 No comments:

Recognizing the indispensability of e-mails as a mode of communication, by discussing suitable examples, this lecture focuses on the need to understand and maintain certain principles while writing and sending an email, and insists that a violation of these principles can lead to serious and damaging miscommunication

LECTURE 26: TECHNOLOGY AND COMMUNICATION: MOBILE PERSONALITY?

By Irawen May 30, 2019 No comments:

This lecture focuses on the use of mobile-phones as a medium of communication, and insists that excessive and indiscreet use of mobile phones can lead to a harmful addiction, and that mobile phones should be used as a means to communicate effectively and instantly, but even while doing so, care needs to be taken lest the mobile phones cause excessive compulsions that are hard to overcome.

LECTURE 25: TECHNOLOGY AND COMMUNICATION: TECHNOLOGICAL PERSONALITY?

By Irawen May 30, 2019 No comments:

This lecture points out at the pervasiveness of technology, and insists that technology has become indispensable extension of human functionality, and that optimum and discreet use of technology entails that one does not become a slave to technology, and instead, use it judiciously to maximize productivity and facilitate smooth communication.

LECTURE 24: TELEPHONE COMMUNICATION: ESSENTIAL TELEPHONE SKILLS

By Irawen May 28, 2019 No comments:

This lecture focuses on essential skills that are integral to any telephonic conversation, and lays down certain principles, which if adhered to, enhance the quality and success of any communication on telephone, whether formal or informal.

LECTURE 23:TELEPHONE COMMUNICATION: ADVANCED TELEPHONE SKILLS

By Irawen May 28, 2019 No comments:

This lecture elaborates upon advanced communication skills, with special reference to formal telephonic conversation in a professional environment, establishing the need for decorum and courtesy while interacting on telephone.

LECTURE 22:TELEPHONE COMMUNICATION: BASIC TELEPHONE SKILLS

By Irawen May 28, 2019 No comments:

This lecture focuses on the basics of telephone communication, while recognizing the telephone as the most common, pervasive, and quickest medium of distance communication, it highlights how it is being overused and misused.

LECTURE 21:COMMUNICATION: BARRIERS TO ACTIVE LISTENING

By Irawen May 28, 2019 No comments:

This lecture lays down barriers to active listening, ranging from physical and physiological to psychological, and contends that the psychological barriers to active listening are most subtle, and thus most difficult to overcome, finally making some practical suggestions to overcome the barriers to active listening.

LECTURE 20:COMMUNICATION: ACTIVE LISTENING

By Irawen May 28, 2019 No comments:

This lecture focuses on active listening, and concedes that active listening is a cultivated art that needs to be developed by every person for her/him to be an effective communicator.

LECTURE 19: COMMUNICATION: SIGNIFICANCE OF LISTENING

By Irawen May 28, 2019 No comments:

This lecture recognizes listening as an integral part of effective communication, and systematically explains its importance and indispensability in a successful conversation.

LECTURE 18: FORMING HABITS OF SUCCESS

By Irawen May 27, 2019 No comments:

This lecture concludes the module on Habits by suggesting that bad habits can be broken step by step, and substituted with good and desirable habits, and that inculcation of good habits is most pertinent to leading a successful, productive, and meaningful life.

LECTURE 17: USING THE ZEIGARNIK EFFECT FOR PRODUCTIVITY AND PERSONAL GROWTH

By Irawen May 27, 2019 No comments:

This lecture introduces the concept of Zeigarnik Effect as the very basis of habit formation, and suggests that this psychological effect can be used both positively and negatively towards harnessing desirable habits, and shedding the undesirable ones.

LECTURE 16: BREAKING BAD HABITS

By Irawen May 27, 2019 No comments:

Identifying bad habits as a vicious cycle of compulsive repetitive behavior, this lecture suggests some practical ways of overcoming bad habits by rewiring the brain, and inculcating alternative good habits in their stead.

LECTURE 15: HABITS: HABIT CYCLE

By Irawen May 27, 2019 No comments:

This lecture systematically lays down the entire process of habit formation—both good and bad habits—and insists that habit formation is a circuitous cycle that can either trap (in case of bad habits) or enable (in case of good habits) an individual, and that habits are made or broken one step at a time.

LECTURE 14: HABITS: IDENTIFYING GOOD AND BAD HABITS

By Irawen May 27, 2019 No comments:

This lecture clearly differentiates between a good and a bad habit, but does so without moral/religious implications, and instead sees habits as an intrinsic aspect of any individual that make or mar her/his life, career, and relationships, and suggests practical ways of identifying good and bad habits.

LECTURE 13: HABITS: GUIDING PRINCIPLES

By Irawen May 27, 2019 No comments:

Recognizing habits as the very foundation of one’s character and personality, and subsequently one’s destiny, this lecture gives a detailed introduction of the role, pertinence, and often permanence of habit formation in one’s life.

Lecture 12: REGULATING STRESS: MAKING THE BEST OUT OF STRESS

By Irawen May 26, 2019 No comments:

This lecture acknowledges that stress cannot be done away with, and that instead, one can effectively manage it, and transform “distress” to “eustress,” kick-starting a journey of growth and productivity, and towards that end, this lecture suggests ways to effectively tackle stress, beginning with the intrapersonal level.

Lecture 11: TYPES OF STRESS: SELF-AWARENESS ABOUT STRESS

By Irawen May 26, 2019 No comments:

This lecture recognizes stress as one of the most perennial contemporary problems brought on by hectic life-style and overtly demanding schedules, and proposes that stress can be and is an essential trigger towards work and action, and that a complete lack of stress may lead to inertia, and thus concedes that effective management of stress can lead to high productivity and work efficiency.

Lecture 10: TYPES OF CONFLICTS: BECOMING A CONFLICT RESOLUTION EXPERT

By Irawen May 26, 2019 No comments:

This lecture recognizes conflict-resolution skills as one of the premier skills in tackling life problems at both personal and societal level because a conflict resolution expert is an individual who is sought after and looked up to by all for his/her effective handling of problems that arise on a daily basis.

Lecture 9: INTER-PERSONAL CONFLICTS: TWO SOLUTIONS

By Irawen May 26, 2019 No comments:

Taking the conflict-resolution paradigms laid out in the previous lecture, this lecture suggests the ways in which the given conflict situations can be resolved by keeping a calm and positive attitude that is receptive of various view-points, and thereby objectively arriving at a solution.

Lecture 8: INTER-PERSONAL CONFLICTS: TWO EXAMPLES

By Irawen May 26, 2019 No comments:

Identifying four different kinds of conflict, this lecture lays special emphasis on inter-personal conflicts, also simulating two conflict case-scenarios, and urging the candidate to envisage and arrive at smooth solutions based on the conflict resolution paradigms provided in the lecture.

Lecture 7: CONFLICT RESOLUTION SKILLS: SEEKING WIN-WIN SOLUTION

By Irawen May 26, 2019 No comments:

This lecture identifies conflict as an integral and unavoidable aspect of human existence, and seeks to suggest effective ways of resolving conflict by fully embracing the challenges posed by it, such that life moves to a higher level of meaning and satisfaction.

Lecture 6: NEED ACHIEVEMENT AND SPIRITUAL INTELLIGENCE

By Irawen May 26, 2019 No comments:

This module stresses upon the need to develop spiritual intelligence as a holistic and sustained approach towards tackling life challenges and achieving pre-set targets, leading to over-all growth and development.

Lecture 5: AIMING FOR EXCELLENCE: DEVELOPING POTENTIAL AND SELF-ACTUALISATION

By Irawen May 26, 2019 No comments:

This module aims to challenge the self-limiting and often debilitating notions of fixed mind-set, encouraging development of growth mind-set leading towards excellence that comes with the realization and enhancement of hidden potentials and self-actualization.

Lecture 4: TYPES OF SOFT SKILLS: SELF-MANAGEMENT SKILLS

By Irawen May 26, 2019 No comments:

This module stresses upon the need to change and manage the self, before expecting and bringing about a change in other people and environment. It highlights the various aspects of self-management, emphasizing on the need to develop emotional intelligence in all areas of life.

Lecture 3: HUMAN PERCEPTIONS: UNDERSTANDING PEOPLE

By Irawen May 26, 2019 No comments:

This module highlights the plurality of reality based on heterogeneity of perceptions, emphasizing that our notions of life are based on our perceptions, and that changing the outlook from negative to positive can lead to an enhanced and richer experience of life.

Lecture 2: PLANNING AND GOAL-SETTING

By Irawen May 26, 2019 No comments:

This module prepares you to envisage an achievable life-target, encouraging you to make time-bound goals that correspond to your highest aspirations, and helps you to work systematically and forcefully towards those goals.

Lecture 1: INTRODUCTION: A NEW APPROACH TO LEARNING

By Irawen May 26, 2019 No comments:

This introductory model breaks stereotyped notions of conventional learning, encouraging you to make learning an experiential process, leading you towards definite, sustained, and positive life changes.

Sunday, 9 June 2019

Saturday, 1 June 2019

Thursday, 30 May 2019

Tuesday, 28 May 2019

Monday, 27 May 2019

Sunday, 26 May 2019

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