Soft Skills

Tuesday, 28 May 2019

LECTURE 23:TELEPHONE COMMUNICATION: ADVANCED TELEPHONE SKILLS

By Irawen May 28, 2019 No comments:

This lecture elaborates upon advanced communication skills, with special reference to formal telephonic conversation in a professional environment, establishing the need for decorum and courtesy while interacting on telephone.

LECTURE 22:TELEPHONE COMMUNICATION: BASIC TELEPHONE SKILLS

By Irawen May 28, 2019 No comments:

This lecture focuses on the basics of telephone communication, while recognizing the telephone as the most common, pervasive, and quickest medium of distance communication, it highlights how it is being overused and misused.

LECTURE 21:COMMUNICATION: BARRIERS TO ACTIVE LISTENING

By Irawen May 28, 2019 No comments:

This lecture lays down barriers to active listening, ranging from physical and physiological to psychological, and contends that the psychological barriers to active listening are most subtle, and thus most difficult to overcome, finally making some practical suggestions to overcome the barriers to active listening.

LECTURE 20:COMMUNICATION: ACTIVE LISTENING

By Irawen May 28, 2019 No comments:

This lecture focuses on active listening, and concedes that active listening is a cultivated art that needs to be developed by every person for her/him to be an effective communicator.

LECTURE 19: COMMUNICATION: SIGNIFICANCE OF LISTENING

By Irawen May 28, 2019 No comments:

This lecture recognizes listening as an integral part of effective communication, and systematically explains its importance and indispensability in a successful conversation.

LECTURE 18: FORMING HABITS OF SUCCESS

By Irawen May 27, 2019 No comments:

This lecture concludes the module on Habits by suggesting that bad habits can be broken step by step, and substituted with good and desirable habits, and that inculcation of good habits is most pertinent to leading a successful, productive, and meaningful life.

LECTURE 17: USING THE ZEIGARNIK EFFECT FOR PRODUCTIVITY AND PERSONAL GROWTH

By Irawen May 27, 2019 No comments:

This lecture introduces the concept of Zeigarnik Effect as the very basis of habit formation, and suggests that this psychological effect can be used both positively and negatively towards harnessing desirable habits, and shedding the undesirable ones.

LECTURE 16: BREAKING BAD HABITS

By Irawen May 27, 2019 No comments:

Identifying bad habits as a vicious cycle of compulsive repetitive behavior, this lecture suggests some practical ways of overcoming bad habits by rewiring the brain, and inculcating alternative good habits in their stead.

LECTURE 15: HABITS: HABIT CYCLE

By Irawen May 27, 2019 No comments:

This lecture systematically lays down the entire process of habit formation—both good and bad habits—and insists that habit formation is a circuitous cycle that can either trap (in case of bad habits) or enable (in case of good habits) an individual, and that habits are made or broken one step at a time.

LECTURE 14: HABITS: IDENTIFYING GOOD AND BAD HABITS

By Irawen May 27, 2019 No comments:

This lecture clearly differentiates between a good and a bad habit, but does so without moral/religious implications, and instead sees habits as an intrinsic aspect of any individual that make or mar her/his life, career, and relationships, and suggests practical ways of identifying good and bad habits.

LECTURE 13: HABITS: GUIDING PRINCIPLES

By Irawen May 27, 2019 No comments:

Recognizing habits as the very foundation of one’s character and personality, and subsequently one’s destiny, this lecture gives a detailed introduction of the role, pertinence, and often permanence of habit formation in one’s life.

Lecture 12: REGULATING STRESS: MAKING THE BEST OUT OF STRESS

By Irawen May 26, 2019 No comments:

This lecture acknowledges that stress cannot be done away with, and that instead, one can effectively manage it, and transform “distress” to “eustress,” kick-starting a journey of growth and productivity, and towards that end, this lecture suggests ways to effectively tackle stress, beginning with the intrapersonal level.

Lecture 11: TYPES OF STRESS: SELF-AWARENESS ABOUT STRESS

By Irawen May 26, 2019 No comments:

This lecture recognizes stress as one of the most perennial contemporary problems brought on by hectic life-style and overtly demanding schedules, and proposes that stress can be and is an essential trigger towards work and action, and that a complete lack of stress may lead to inertia, and thus concedes that effective management of stress can lead to high productivity and work efficiency.

Lecture 10: TYPES OF CONFLICTS: BECOMING A CONFLICT RESOLUTION EXPERT

By Irawen May 26, 2019 No comments:

This lecture recognizes conflict-resolution skills as one of the premier skills in tackling life problems at both personal and societal level because a conflict resolution expert is an individual who is sought after and looked up to by all for his/her effective handling of problems that arise on a daily basis.

Lecture 9: INTER-PERSONAL CONFLICTS: TWO SOLUTIONS

By Irawen May 26, 2019 No comments:

Taking the conflict-resolution paradigms laid out in the previous lecture, this lecture suggests the ways in which the given conflict situations can be resolved by keeping a calm and positive attitude that is receptive of various view-points, and thereby objectively arriving at a solution.

Lecture 8: INTER-PERSONAL CONFLICTS: TWO EXAMPLES

By Irawen May 26, 2019 No comments:

Identifying four different kinds of conflict, this lecture lays special emphasis on inter-personal conflicts, also simulating two conflict case-scenarios, and urging the candidate to envisage and arrive at smooth solutions based on the conflict resolution paradigms provided in the lecture.

Lecture 7: CONFLICT RESOLUTION SKILLS: SEEKING WIN-WIN SOLUTION

By Irawen May 26, 2019 No comments:

This lecture identifies conflict as an integral and unavoidable aspect of human existence, and seeks to suggest effective ways of resolving conflict by fully embracing the challenges posed by it, such that life moves to a higher level of meaning and satisfaction.

Lecture 6: NEED ACHIEVEMENT AND SPIRITUAL INTELLIGENCE

By Irawen May 26, 2019 No comments:

This module stresses upon the need to develop spiritual intelligence as a holistic and sustained approach towards tackling life challenges and achieving pre-set targets, leading to over-all growth and development.

Lecture 5: AIMING FOR EXCELLENCE: DEVELOPING POTENTIAL AND SELF-ACTUALISATION

By Irawen May 26, 2019 No comments:

This module aims to challenge the self-limiting and often debilitating notions of fixed mind-set, encouraging development of growth mind-set leading towards excellence that comes with the realization and enhancement of hidden potentials and self-actualization.

Lecture 4: TYPES OF SOFT SKILLS: SELF-MANAGEMENT SKILLS

By Irawen May 26, 2019 No comments:

This module stresses upon the need to change and manage the self, before expecting and bringing about a change in other people and environment. It highlights the various aspects of self-management, emphasizing on the need to develop emotional intelligence in all areas of life.

Lecture 3: HUMAN PERCEPTIONS: UNDERSTANDING PEOPLE

By Irawen May 26, 2019 No comments:

This module highlights the plurality of reality based on heterogeneity of perceptions, emphasizing that our notions of life are based on our perceptions, and that changing the outlook from negative to positive can lead to an enhanced and richer experience of life.

Lecture 2: PLANNING AND GOAL-SETTING

By Irawen May 26, 2019 No comments:

This module prepares you to envisage an achievable life-target, encouraging you to make time-bound goals that correspond to your highest aspirations, and helps you to work systematically and forcefully towards those goals.

Lecture 1: INTRODUCTION: A NEW APPROACH TO LEARNING

By Irawen May 26, 2019 No comments:

This introductory model breaks stereotyped notions of conventional learning, encouraging you to make learning an experiential process, leading you towards definite, sustained, and positive life changes.

Improving Personal Productivity

By Irawen November 30, 2018 No comments:

Personal Productivity

Productivity is about maximizing outputs, increasing profits, or both. Personal productivity is ultimately about achieving goals.

Why is it Important ?

If you are not productive - you are doing things over and over again, you lose your time (which you couldn't regain) and you probably losing money.

Causes of Less Productivity

Lack of big picture view
Poor supervision
Poor communication
Inconsistency
Inadequate technologies

Improving Personal Productiveness

Tell everyone what you're doing.
Decide how long you will work.
Withhold the fun for a while
Recharge early.

Tips (Helpful Tips)

Make Mental Timetable
Create A Daily To-Do List
Don't Multi-Task
Turn off Social Media

Tools

Incorporate Automation Tools
Use Chrome Extensions
Organize with calendar App
Smartphone to scan documents

Quote :-

"Get Specified About Your Goals & Keep Them Visible"

Highly Successful People

Habit 1 : Ruthlessly cut away the unimportant
(and Focus on the important)

Habit 2 : Allocate brakes strategically
(Rest when you are tired)

Habit 3 : Remove productivity pit-stops
(Things that limit your productivity)

Habit 4 : Tap into your inspiration
(Channel your inner muse)

Habit 5 : Create barriers to entry
(Don't make yourself too accessible)

Habit 6 : Optimize time pockets
(Make the best of every minute)

Habit 7 : Set timelines
(So things get done)

Habit 8 : Automate everything possible
(Outsource, Delegate, Automate)

Work-life Balance

By Irawen November 19, 2018 No comments:

Work-life balance is the term used to describe the balance that an individual needs between time allocated for work and other aspects of life.

4 Causes of Imbalance

Societal expectations
Extreme ambition
Desperate for perfection
Denied depression

Balance

What is it Not

Work-Life Balance does not mean an equal balance.
Your best individual work-life balance will vary over time.
There is no perfect, one-size fits all

Importance of Work-Life Balance

To maintain your mental health
It increase productivity
More rounded individual
You only get one life

Achieving Work-Life Balance

Learn how to let go of things
Prioritize your time
Establish boundaries at work, and stick to them
Br selfish about your "me" time
Ask for help

Quote

Few Tips

Unplug
Limit "Time Wasters"
Meditate
Change Life schedule
Exercise

Conclusion

Work-life balance is about creating and maintaining supportive and healthy environments, which will enable individuals to have balance between work and personal responsibilities and thus strengthen loyalty and productivity.

Soft Skills

Tuesday, 28 May 2019

LECTURE 23:TELEPHONE COMMUNICATION: ADVANCED TELEPHONE SKILLS

LECTURE 22:TELEPHONE COMMUNICATION: BASIC TELEPHONE SKILLS

LECTURE 21:COMMUNICATION: BARRIERS TO ACTIVE LISTENING

LECTURE 20:COMMUNICATION: ACTIVE LISTENING

LECTURE 19: COMMUNICATION: SIGNIFICANCE OF LISTENING

Monday, 27 May 2019

LECTURE 18: FORMING HABITS OF SUCCESS

LECTURE 17: USING THE ZEIGARNIK EFFECT FOR PRODUCTIVITY AND PERSONAL GROWTH

LECTURE 16: BREAKING BAD HABITS

LECTURE 15: HABITS: HABIT CYCLE

LECTURE 14: HABITS: IDENTIFYING GOOD AND BAD HABITS

LECTURE 13: HABITS: GUIDING PRINCIPLES

Sunday, 26 May 2019

Lecture 12: REGULATING STRESS: MAKING THE BEST OUT OF STRESS

Lecture 11: TYPES OF STRESS: SELF-AWARENESS ABOUT STRESS

Lecture 10: TYPES OF CONFLICTS: BECOMING A CONFLICT RESOLUTION EXPERT

Lecture 9: INTER-PERSONAL CONFLICTS: TWO SOLUTIONS

Lecture 8: INTER-PERSONAL CONFLICTS: TWO EXAMPLES

Lecture 7: CONFLICT RESOLUTION SKILLS: SEEKING WIN-WIN SOLUTION

Lecture 6: NEED ACHIEVEMENT AND SPIRITUAL INTELLIGENCE

Lecture 5: AIMING FOR EXCELLENCE: DEVELOPING POTENTIAL AND SELF-ACTUALISATION

Lecture 4: TYPES OF SOFT SKILLS: SELF-MANAGEMENT SKILLS

Lecture 3: HUMAN PERCEPTIONS: UNDERSTANDING PEOPLE

Lecture 2: PLANNING AND GOAL-SETTING

Lecture 1: INTRODUCTION: A NEW APPROACH TO LEARNING

Friday, 30 November 2018

Improving Personal Productivity

Monday, 19 November 2018

Work-life Balance

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