Thursday, 30 May 2019

Irawen

LECTURE 30: TECHNOLOGY AND COMMUNICATION: E-MAIL ETIQUETTE

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This lecture systematically lays down the proper conventions of e-mail etiquette, insisting that the first principle of e-mail etiquette is understanding that a human communicates with another human through use of technology that is a mere interface, and that the recipient of all communication carried out through e-mail remains a fellow human, and thus it is pertinent to be polite, clear, concise, and courteous even on e-mail.

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LECTURE 29: TECHNOLOGY AND COMMUNICATION: NETIQUETTE

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This lecture introduces a novel concept of “netiquette,” a portmanteau term that evokes the need of observing a certain decorum while communication through internet by foregrounding certain Dos and Don’ts, especially those of a formal communication carried out through the medium of internet.

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Irawen

LECTURE 28: TECHNOLOGY AND COMMUNICATION: HOW NOT TO SEND E-MAILS!

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Through interesting case-studies and examples, this lecture points out at some common and often overlooked mistakes that one commits while writing and sending an e-mail, causing unnecessary wastage of time of both the sender and the receiver, and more than often, leading to gross miscommunication.

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LECTURE 27: TOPIC: TECHNOLOGY AND COMMUNICATION: E-MAIL PRINCIPLES

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Recognizing the indispensability of e-mails as a mode of communication, by discussing suitable examples, this lecture focuses on the need to understand and maintain certain principles while writing and sending an email, and insists that a violation of these principles can lead to serious and damaging miscommunication

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Irawen

LECTURE 26: TECHNOLOGY AND COMMUNICATION: MOBILE PERSONALITY?

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This lecture focuses on the use of mobile-phones as a medium of communication, and insists that excessive and indiscreet use of mobile phones can lead to a harmful addiction, and that mobile phones should be used as a means to communicate effectively and instantly, but even while doing so, care needs to be taken lest the mobile phones cause excessive compulsions that are hard to overcome.
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Irawen

LECTURE 25: TECHNOLOGY AND COMMUNICATION: TECHNOLOGICAL PERSONALITY?

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This lecture points out at the pervasiveness of technology, and insists that technology has become indispensable extension of human functionality, and that optimum and discreet use of technology entails that one does not become a slave to technology, and instead, use it judiciously to maximize productivity and facilitate smooth communication.
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Tuesday, 28 May 2019

Irawen

LECTURE 24: TELEPHONE COMMUNICATION: ESSENTIAL TELEPHONE SKILLS

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This lecture focuses on essential skills that are integral to any telephonic conversation, and lays down certain principles, which if adhered to, enhance the quality and success of any communication on telephone, whether formal or informal.
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Irawen

LECTURE 23:TELEPHONE COMMUNICATION: ADVANCED TELEPHONE SKILLS

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This lecture elaborates upon advanced communication skills, with special reference to formal telephonic conversation in a professional environment, establishing the need for decorum and courtesy while interacting on telephone.
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Irawen

LECTURE 22:TELEPHONE COMMUNICATION: BASIC TELEPHONE SKILLS

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This lecture focuses on the basics of telephone communication, while recognizing the telephone as the most common, pervasive, and quickest medium of distance communication, it highlights how it is being overused and misused.
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Irawen

LECTURE 21:COMMUNICATION: BARRIERS TO ACTIVE LISTENING

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This lecture lays down barriers to active listening, ranging from physical and physiological to psychological, and contends that the psychological barriers to active listening are most subtle, and thus most difficult to overcome, finally making some practical suggestions to overcome the barriers to active listening.
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Irawen

LECTURE 20:COMMUNICATION: ACTIVE LISTENING

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This lecture focuses on active listening, and concedes that active listening is a cultivated art that needs to be developed by every person for her/him to be an effective communicator.
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LECTURE 19: COMMUNICATION: SIGNIFICANCE OF LISTENING

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This lecture recognizes listening as an integral part of effective communication, and systematically explains its importance and indispensability in a successful conversation.
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Monday, 27 May 2019

Irawen

LECTURE 18: FORMING HABITS OF SUCCESS

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This lecture concludes the module on Habits by suggesting that bad habits can be broken step by step, and substituted with good and desirable habits, and that inculcation of good habits is most pertinent to leading a successful, productive, and meaningful life.
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Irawen

LECTURE 17: USING THE ZEIGARNIK EFFECT FOR PRODUCTIVITY AND PERSONAL GROWTH

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This lecture introduces the concept of Zeigarnik Effect as the very basis of habit formation, and suggests that this psychological effect can be used both positively and negatively towards harnessing desirable habits, and shedding the undesirable ones.
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Irawen

LECTURE 16: BREAKING BAD HABITS

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Identifying bad habits as a vicious cycle of compulsive repetitive behavior, this lecture suggests some practical ways of overcoming bad habits by rewiring the brain, and inculcating alternative good habits in their stead.
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Irawen

LECTURE 15: HABITS: HABIT CYCLE

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This lecture systematically lays down the entire process of habit formation—both good and bad habits—and insists that habit formation is a circuitous cycle that can either trap (in case of bad habits) or enable (in case of good habits) an individual, and that habits are made or broken one step at a time.
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LECTURE 14: HABITS: IDENTIFYING GOOD AND BAD HABITS

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This lecture clearly differentiates between a good and a bad habit, but does so without moral/religious implications, and instead sees habits as an intrinsic aspect of any individual that make or mar her/his life, career, and relationships, and suggests practical ways of identifying good and bad habits.
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Irawen

LECTURE 13: HABITS: GUIDING PRINCIPLES

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Recognizing habits as the very foundation of one’s character and personality, and subsequently one’s destiny, this lecture gives a detailed introduction of the role, pertinence, and often permanence of habit formation in one’s life.
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Sunday, 26 May 2019

Irawen

Lecture 12: REGULATING STRESS: MAKING THE BEST OUT OF STRESS

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This lecture acknowledges that stress cannot be done away with, and that instead, one can effectively manage it, and transform “distress” to “eustress,” kick-starting a journey of growth and productivity, and towards that end, this lecture suggests ways to effectively tackle stress, beginning with the intrapersonal level.
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Irawen

Lecture 11: TYPES OF STRESS: SELF-AWARENESS ABOUT STRESS

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This lecture recognizes stress as one of the most perennial contemporary problems brought on by hectic life-style and overtly demanding schedules, and proposes that stress can be and is an essential trigger towards work and action, and that a complete lack of stress may lead to inertia, and thus concedes that effective management of stress can lead to high productivity and work efficiency.
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Irawen

Lecture 10: TYPES OF CONFLICTS: BECOMING A CONFLICT RESOLUTION EXPERT

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This lecture recognizes conflict-resolution skills as one of the premier skills in tackling life problems at both personal and societal level because a conflict resolution expert is an individual who is sought after and looked up to by all for his/her effective handling of problems that arise on a daily basis.
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Irawen

Lecture 9: INTER-PERSONAL CONFLICTS: TWO SOLUTIONS

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Taking the conflict-resolution paradigms laid out in the previous lecture, this lecture suggests the ways in which the given conflict situations can be resolved by keeping a calm and positive attitude that is receptive of various view-points, and thereby objectively arriving at a solution.
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Irawen

Lecture 8: INTER-PERSONAL CONFLICTS: TWO EXAMPLES

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Identifying four different kinds of conflict, this lecture lays special emphasis on inter-personal conflicts, also simulating two conflict case-scenarios, and urging the candidate to envisage and arrive at smooth solutions based on the conflict resolution paradigms provided in the lecture.
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Irawen

Lecture 7: CONFLICT RESOLUTION SKILLS: SEEKING WIN-WIN SOLUTION

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This lecture identifies conflict as an integral and unavoidable aspect of human existence, and seeks to suggest effective ways of resolving conflict by fully embracing the challenges posed by it, such that life moves to a higher level of meaning and satisfaction.
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Irawen

Lecture 6: NEED ACHIEVEMENT AND SPIRITUAL INTELLIGENCE

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This module stresses upon the need to develop spiritual intelligence as a holistic and sustained approach towards tackling life challenges and achieving pre-set targets, leading to over-all growth and development.
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